/* Mortgage LO Training Simulator — calm, trustworthy, credit-union appropriate.
   Soft blue + cool slate neutrals; low glare, no gradients, no generic AI-purple. */

:root {
  --ink: #1e2a3b;
  --muted: #5e6b7e;
  --line: #e3e9f2;
  --bg: #f2f6fc;
  --card: #ffffff;
  --blue: #2c63c4;
  --blue-dark: #1d4587;
  --blue-soft: #e9f1fd;
  --green: #178048;
  --red: #c23934;
  --amber: #b06a08;
  --shadow: 0 1px 2px rgba(20, 35, 60, 0.06), 0 6px 18px rgba(20, 40, 80, 0.06);
}

* { box-sizing: border-box; }

body {
  margin: 0;
  font-family: "Segoe UI", system-ui, -apple-system, sans-serif;
  color: var(--ink);
  background: var(--bg);
  line-height: 1.5;
}

.topbar {
  display: flex;
  align-items: baseline;
  gap: 1rem;
  padding: 0.9rem 1.5rem;
  background: var(--blue-dark);
  color: #fff;
  flex-wrap: wrap;
}
.brand { display: flex; align-items: center; gap: 0.55rem; font-weight: 650; letter-spacing: 0.01em; }
.brand-mark { color: #9dc0f3; }
.tagline { color: #c4d8f6; font-size: 0.85rem; }

#app { max-width: 720px; margin: 1.5rem auto; padding: 0 1rem; }

.view { display: flex; flex-direction: column; gap: 1rem; }
.hidden { display: none !important; }

.card {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: 1.25rem 1.4rem;
  box-shadow: var(--shadow);
}

h1 { font-size: 1.5rem; margin: 0 0 0.25rem; }
h2 { font-size: 1.2rem; margin: 0; }
h3 { margin: 0 0 0.75rem; }
.muted { color: var(--muted); margin: 0.25rem 0 0; }

.field { display: flex; flex-direction: column; gap: 0.35rem; font-weight: 600; font-size: 0.92rem; }
select {
  padding: 0.6rem 0.7rem;
  border: 1px solid var(--line);
  border-radius: 8px;
  font: inherit;
  background: #fff;
}

button { font: inherit; cursor: pointer; border-radius: 8px; border: 1px solid transparent; padding: 0.6rem 1.1rem; font-weight: 600; }
button.primary { background: var(--blue); color: #fff; }
button.primary:hover { background: var(--blue-dark); }
button.ghost { background: transparent; color: var(--blue); border-color: var(--line); }
button.ghost:hover { background: var(--blue-soft); }
button:disabled { opacity: 0.55; cursor: default; }

/* Call view */
.call-header { display: flex; justify-content: space-between; align-items: flex-start; gap: 1rem; flex-wrap: wrap; }
.call-actions { display: flex; gap: 0.5rem; flex-wrap: wrap; }

.transcript {
  min-height: 280px;
  max-height: 52vh;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 0.7rem;
}
.bubble { max-width: 80%; padding: 0.6rem 0.85rem; border-radius: 12px; white-space: pre-wrap; }
.bubble .who { font-size: 0.72rem; font-weight: 700; text-transform: uppercase; letter-spacing: 0.04em; opacity: 0.7; margin-bottom: 0.15rem; }
.bubble.officer { align-self: flex-end; background: var(--blue); color: #fff; border-bottom-right-radius: 3px; }
.bubble.borrower { align-self: flex-start; background: #eef1f5; color: var(--ink); border-bottom-left-radius: 3px; }
.bubble.thinking { align-self: flex-start; color: var(--muted); font-style: italic; }

.composer { display: flex; gap: 0.6rem; }
.composer input {
  flex: 1;
  padding: 0.7rem 0.85rem;
  border: 1px solid var(--line);
  border-radius: 8px;
  font: inherit;
}

/* Feedback view */
.lane-title { color: var(--blue-dark); }
.finding { padding: 0.7rem 0; border-top: 1px solid var(--line); }
.finding:first-child { border-top: none; }
.finding-head { display: flex; align-items: center; gap: 0.5rem; font-weight: 650; }
.badge { width: 1.4rem; height: 1.4rem; border-radius: 50%; display: inline-grid; place-items: center; font-size: 0.8rem; color: #fff; flex: none; }
.badge.correct { background: var(--green); }
.badge.incorrect { background: var(--red); }
.badge.not_addressed { background: #94a3b8; }
.finding-detail { margin: 0.3rem 0 0 1.9rem; font-size: 0.92rem; color: var(--muted); }
.finding-detail .truth { color: var(--ink); }

.coaching { list-style: none; padding: 0; margin: 0; display: flex; flex-direction: column; gap: 0.55rem; }
.coaching li { display: flex; gap: 0.55rem; }
.coaching .tag { font-weight: 700; flex: none; }
.coaching .strength .tag { color: var(--green); }
.coaching .growth .tag { color: var(--amber); }

.summary-card p { margin: 0; font-size: 1.02rem; }
.feedback-actions { display: flex; justify-content: center; }

/* Peek modal */
.modal { position: fixed; inset: 0; background: rgba(20, 35, 50, 0.45); display: grid; place-items: center; padding: 1rem; }
.modal-box { max-width: 520px; width: 100%; }
.modal-head { display: flex; justify-content: space-between; align-items: center; margin-bottom: 0.5rem; }
.modal-box pre { background: #0f1b24; color: #d7e3ea; padding: 1rem; border-radius: 8px; overflow-x: auto; font-size: 0.82rem; line-height: 1.45; }

/* Toast */
.toast { position: fixed; bottom: 1.25rem; left: 50%; transform: translateX(-50%); background: var(--ink); color: #fff; padding: 0.6rem 1rem; border-radius: 8px; font-size: 0.9rem; box-shadow: var(--shadow); }

/* Top bar: nav + user */
.topbar { justify-content: flex-start; }
.nav { display: flex; gap: 0.3rem; margin-left: 1rem; }
.nav-btn { background: transparent; color: #c9dcf7; border: 1px solid transparent; padding: 0.35rem 0.8rem; }
.nav-btn:hover { background: rgba(255, 255, 255, 0.1); color: #fff; }
.how-link { margin-left: auto; color: #c9dcf7; border-color: rgba(255, 255, 255, 0.25); }
.how-link:hover { background: rgba(255, 255, 255, 0.1); color: #fff; }
.userbox { display: flex; align-items: center; gap: 0.6rem; }
.chip { color: #c9dcf7; font-size: 0.85rem; }
button.small { padding: 0.35rem 0.7rem; font-size: 0.85rem; }
.userbox .ghost { color: #c9dcf7; border-color: rgba(255, 255, 255, 0.25); }
.userbox .ghost:hover { background: rgba(255, 255, 255, 0.1); }

/* Login */
.user-list { display: grid; grid-template-columns: 1fr 1fr; gap: 0.7rem; margin-top: 0.5rem; }
.user-pick { display: flex; flex-direction: column; align-items: flex-start; gap: 0.15rem; padding: 0.85rem 1rem; border: 1px solid var(--line); background: #fff; text-align: left; }
.user-pick:hover { border-color: var(--blue); background: var(--blue-soft); }
.user-name { font-weight: 650; color: var(--ink); }
.user-role { font-size: 0.78rem; text-transform: uppercase; letter-spacing: 0.04em; color: var(--muted); }
.user-pick.trainer { border-left: 3px solid var(--blue); }

/* Tracking — weak areas */
.weak-row { display: grid; grid-template-columns: 9rem 1fr 2rem; align-items: center; gap: 0.6rem; margin: 0.4rem 0; }
.weak-topic { font-size: 0.9rem; font-weight: 600; }
.weak-bar { background: #eef1f5; border-radius: 6px; height: 0.7rem; overflow: hidden; }
.weak-bar > span { display: block; height: 100%; background: var(--red); }
.weak-count { text-align: right; font-variant-numeric: tabular-nums; color: var(--muted); }

/* Tracking — call cards */
#calls-list { display: flex; flex-direction: column; gap: 0.7rem; }
.call-card > summary { cursor: pointer; list-style: none; }
.call-card > summary::-webkit-details-marker { display: none; }
.call-summary { display: flex; justify-content: space-between; align-items: flex-start; gap: 0.6rem 1rem; flex-wrap: wrap; }
.call-id { display: flex; flex-direction: column; gap: 0.4rem; min-width: 0; }
.call-who { line-height: 1.3; }
.call-tags { display: flex; align-items: center; gap: 0.4rem; flex-wrap: wrap; }
.call-tags .pill { margin-left: 0; }
.call-tags .badge-assigned { margin-left: 0; }
.trainee-name { font-weight: 600; color: var(--blue-dark); }
.who-label { color: var(--muted); font-size: 0.8rem; }

/* Setup: practice card — explicit vertical rhythm so the button isn't crowding the dropdown */
.setup-practice { display: flex; flex-direction: column; align-items: flex-start; gap: 0.85rem; }
.setup-practice h1, .setup-practice p { margin: 0; }
.setup-practice .field { width: 100%; max-width: 22rem; }

/* Setup: sample-call call-to-action */
.setup-or { display: flex; align-items: center; gap: 0.6rem; color: var(--muted); font-size: 0.8rem; margin: 0.2rem 0; }
.setup-or::before, .setup-or::after { content: ""; flex: 1; height: 1px; background: var(--line); }
.small-note { font-size: 0.82rem; }

/* In-call coaching hints */
.hints-panel { background: var(--blue-soft); border-color: #cfe0fa; padding: 0.9rem 1.1rem; }
.hints-panel strong { color: var(--blue-dark); }
.hints-list { margin: 0.4rem 0 0; padding-left: 1.1rem; display: flex; flex-direction: column; gap: 0.2rem; font-size: 0.9rem; }

/* How-it-works modal body */
.how-body h4 { margin: 1rem 0 0.3rem; color: var(--blue-dark); font-size: 0.98rem; }
.how-body ul { margin: 0.3rem 0; padding-left: 1.1rem; display: flex; flex-direction: column; gap: 0.4rem; }
.how-body p { margin: 0.3rem 0; }

/* Trainer dashboard headline insight */
.insight { background: var(--blue-soft); border-left: 3px solid var(--blue); padding: 0.5rem 0.8rem; border-radius: 6px; margin: 0.3rem 0 0.6rem; }

/* Assignments — trainee "assigned to you" rows */
.assigned-row { display: flex; justify-content: space-between; align-items: center; gap: 0.9rem 1.2rem; padding: 1rem 0; border-top: 1px solid var(--line); flex-wrap: wrap; }
.assigned-row:first-child { border-top: none; padding-top: 0.5rem; }
.assigned-meta { flex: 1 1 14rem; }
.assigned-row .start-assigned { flex: 0 0 auto; }
.assigned-note { margin: 0.35rem 0 0.1rem; font-style: italic; color: var(--ink); }
.assigned-done { margin-top: 0.9rem; padding-top: 0.7rem; border-top: 1px dashed var(--line); }
.badge-assigned { font-size: 0.68rem; text-transform: uppercase; letter-spacing: 0.04em; padding: 0.1rem 0.45rem; border-radius: 999px; background: var(--blue-dark); color: #fff; margin-left: 0.4rem; vertical-align: middle; }

/* Assignments — trainer assign form */
.assign-form { display: flex; flex-direction: column; gap: 0.8rem; margin-bottom: 0.5rem; }
.assign-trainees { display: flex; flex-wrap: wrap; gap: 0.4rem 1rem; font-weight: 400; }
.assign-check { display: inline-flex; align-items: center; gap: 0.35rem; font-size: 0.92rem; }
.check-field { display: flex; align-items: flex-start; gap: 0.5rem; font-size: 0.92rem; font-weight: 400; }
.check-field input { margin-top: 0.2rem; }

/* Assignments — trainer batch cards */
.batch-card { background: #fafbfc; border: 1px solid var(--line); border-radius: 10px; padding: 0.8rem 1rem; margin-bottom: 0.7rem; }
.batch-head { display: flex; justify-content: space-between; align-items: center; gap: 0.8rem; flex-wrap: wrap; }
.badge-same { font-size: 0.72rem; text-transform: uppercase; letter-spacing: 0.03em; padding: 0.1rem 0.5rem; border-radius: 999px; background: var(--blue-soft); color: var(--blue-dark); margin-left: 0.3rem; }
.assign-trainee-row { display: flex; justify-content: space-between; align-items: center; gap: 0.8rem; padding: 0.4rem 0; border-top: 1px dashed var(--line); flex-wrap: wrap; }
.assign-status { display: inline-flex; align-items: center; gap: 0.5rem; font-size: 0.88rem; }

/* Assignments — Assigned / Completed sub-groups inside a batch card */
.assign-subsection { margin-top: 0.7rem; }
.assign-subsection .assign-trainee-row:first-of-type { border-top: none; }
.assign-subhead { margin: 0 0 0.1rem; font-size: 0.78rem; text-transform: uppercase; letter-spacing: 0.05em; color: var(--muted); }
.assign-subsection.done { background: #fff; border: 1px solid var(--line); border-radius: 8px; padding: 0.55rem 0.8rem; }
.assign-subsection.done .assign-subhead { color: var(--green); }
.call-meta { display: flex; align-items: center; gap: 0.7rem; font-size: 0.85rem; }
.pill { font-size: 0.72rem; text-transform: uppercase; letter-spacing: 0.03em; padding: 0.1rem 0.5rem; border-radius: 999px; background: #eef1f5; color: var(--muted); margin-left: 0.4rem; }
.pill.fails { background: #fbe9e9; color: var(--red); }
.pill.qualifies { background: #e7f3eb; color: var(--green); }
.pill.borderline { background: #fdf0dc; color: var(--amber); }
.issues { font-weight: 650; }
.issues.bad { color: var(--red); }
.issues.good { color: var(--green); }
.call-body { margin-top: 0.9rem; display: flex; flex-direction: column; gap: 0.7rem; }
.call-body .card { background: #fafbfc; box-shadow: none; }

/* Mini transcript inside a call card */
.transcript-toggle > summary { cursor: pointer; color: var(--blue); font-size: 0.9rem; font-weight: 600; }
.mini-transcript { margin-top: 0.5rem; display: flex; flex-direction: column; gap: 0.35rem; }
.mini-turn { font-size: 0.9rem; }
.mini-turn .mini-who { font-weight: 700; }
.mini-turn.officer .mini-who { color: var(--blue-dark); }
.mini-turn.borrower .mini-who { color: var(--muted); }

.feedback-actions { gap: 0.6rem; }

/* Tracking — compact overview inside the dropdown */
.call-body { margin-top: 0.9rem; }
.overview-summary { margin: 0 0 0.7rem; font-size: 0.95rem; color: var(--ink); }
.chip-row { display: flex; flex-wrap: wrap; gap: 0.4rem; margin-bottom: 0.85rem; }
.chip-finding { display: inline-flex; align-items: center; gap: 0.35rem; font-size: 0.8rem; padding: 0.2rem 0.55rem; border-radius: 999px; background: #eef2f8; color: var(--ink); border: 1px solid var(--line); }
.chip-finding .cf-badge { font-weight: 800; }
.chip-finding.incorrect { background: #fbe9e9; color: var(--red); border-color: #f1cdcb; }
.chip-finding.correct { background: #e7f3eb; color: var(--green); border-color: #cfe7d8; }
.chip-finding.not_addressed { background: #eef2f8; color: var(--muted); }
.more-info { align-self: flex-start; }

/* Detail modal (in-depth call results) */
.modal-box.large { max-width: 680px; }
.detail-sub { color: var(--muted); margin: 0 0 0.75rem; font-size: 0.9rem; }
.detail-body { max-height: 68vh; overflow-y: auto; display: flex; flex-direction: column; gap: 0.7rem; padding-right: 0.2rem; }
.detail-body .card { background: #fafbfd; box-shadow: none; }

/* Access gate */
.gate-error { color: var(--red); font-weight: 600; }

/* Dashboard cards */
.dash-card { display: block; }
.dash-head { display: flex; justify-content: space-between; align-items: center; gap: 1rem; flex-wrap: wrap; margin-bottom: 0.6rem; }
.dash-head h1, .dash-head h2 { margin: 0; }
.calls-scroll { max-height: 320px; overflow-y: auto; display: flex; flex-direction: column; gap: 0.7rem; padding-right: 0.2rem; }
.calls-scroll .call-card { box-shadow: none; background: #fafbfd; }
.dash-rule { border: none; border-top: 1px solid var(--line); margin: 0.9rem 0; }
.priority-row .weak-bar > span { background: var(--blue); }
.q-list { margin: 0.25rem 0 0; padding-left: 1.15rem; display: flex; flex-direction: column; gap: 0.3rem; }
.q-list li { font-size: 0.92rem; }